Terms and Conditions
These Terms and Conditions govern your use of the Manchester Chemist website and any services provided through it, including services provided by telephone or other remote communication methods.
By accessing this website or using our services, you confirm that you understand and agree to be legally bound by these Terms and Conditions. If you do not agree, you must not use this website.
About Manchester Chemist
This website is operated by Manchester Chemist, a UK-based pharmacy located at:
Unit 11, 20–22 Mary Street
Cheetham Hill
Manchester M3 1DZ
United Kingdom
Superintendent Pharmacist & CEO: Abdul Khalique (GPhC No: 2077647)
Regulatory Information
Manchester Chemist is registered with the General Pharmaceutical Council (GPhC) and operates in accordance with UK pharmacy law and NHS standards.
All pharmacy services, consultations, and treatments are provided by suitably qualified healthcare professionals who comply with their professional regulatory requirements.
Security and Privacy
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how your data is collected, used, and stored.
We use industry-standard security measures, including SSL encryption, to protect information submitted via our website. Payment details are securely processed by authorised payment providers.
While reasonable steps are taken to secure our systems, you are responsible for ensuring that your device is protected against viruses or malicious software.
Working Together
Our Commitment
- To act transparently and professionally
- To prioritise patient safety and wellbeing
- To provide a secure and efficient pharmacy service
- To safeguard all personal and medical information
Your Responsibilities
- Provide accurate and honest information
- Read patient information leaflets supplied with your order
- Follow advice and instructions provided by healthcare professionals
- Report any side effects or concerns promptly
Account Registration
Certain services require you to create a secure online account. You must be aged 18 or over to register.
Accounts are for personal use only and must not be shared. We reserve the right to suspend or terminate accounts used in breach of these Terms.
Accuracy of Information
All services and products are provided based on the information you supply. You are responsible for ensuring that this information is accurate and complete.
Manchester Chemist will not be liable for any loss or harm resulting from inaccurate or misleading information provided by you.
Pricing and Availability
Prices displayed on our website are reviewed regularly and may change due to supplier or market conditions. We reserve the right to amend prices or withdraw products at any time.
Placing an Order
Some products and services require a clinical assessment before supply. By placing an order, you consent to this assessment.
We reserve the right to amend or decline orders in accordance with clinical guidelines and patient safety considerations.
Payment
By providing payment details, you confirm that you are authorised to use the payment method and authorise us to process payment for your order and any associated fees.
Dispatch and Delivery
Orders approved before 3:00 pm (Monday to Friday) are usually dispatched the same working day. Orders placed after this time are processed on the next working day.
All deliveries are handled by Royal Mail using services selected at checkout.
Zero Tolerance Policy
Manchester Chemist operates a strict zero-tolerance policy towards abuse, harassment, or aggressive behaviour.
Such behaviour may result in services being withdrawn and, in serious cases, may be reported to the Police.
Changes to These Terms
We may update these Terms and Conditions from time to time. It is your responsibility to review them whenever you use our website.